Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-wheel-repair.dentrepair-talk.com (hereafter referred to as “Tesla Wheel Repair,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa, and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://tesla-wheel-repair.dentrepair-talk.com
  • Mobile applications associated with our services
  • Online services and products offered through our platform
  • Interactions between users and our customer support team

Please be informed that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when users:

  1. Utilize our applications, participate in our services as authorized users, or access our website content.
  2. Communicate with us via email, phone, text messages (SMS), or other channels.
  3. Provide personal information through forms or direct interactions on our platform.

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: User names, passwords, and related details required for account creation and access.
  2. Payment Information: Credit/debit card numbers, billing addresses, and transaction records for processing payments.
  3. Financial Information: Banking details and financial history may be collected for fraud prevention and financial transactions.
  4. Purchase Information: Details about products or services purchased, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to enhance user experience and analytics.
  6. Location Data: GPS coordinates and location-based services data to provide personalized content and services.
  7. Feedback: User reviews, ratings, comments, and survey responses to improve our products and services.
  8. Social Media Information: Content and interactions shared on social media platforms when users engage with our social media accounts.
  9. Product Information: Data about the products you interact with, including preferences, usage patterns, and purchase history.

We collect this data through multiple means: user input forms, direct interactions, browser cookies, analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve various functions:

  1. Strictly Necessary Cookies: Ensure basic functionalities of the website, such as enabling secure log-in and navigation.
  2. Preference Cookies: Remember user preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Collect aggregated data for analytics purposes, helping us understand website performance and user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes collected, which may include:

  • Fulfilling user requests and providing services
  • Complying with legal obligations
  • Conducting analytics and improving our platform
  • Protecting our rights and properties

Once the purpose of data collection is fulfilled, we delete or anonymize the data to ensure confidentiality.

Security Measures

We prioritize the security of your personal data and implement robust measures to protect it:

  • Employing encryption for data in transit and at rest
  • Utilizing secure third-party processing partners who adhere to strict privacy standards
  • Regularly reviewing and updating our security protocols to adapt to emerging threats

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from children, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access to your data and its use
  • Rectification or erasure of inaccurate or incomplete data
  • Restriction or objection to the processing of your data
  • Data portability rights
  • The right not to be discriminated against for exercising your privacy rights

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to us:

We appreciate your trust in us, and we are dedicated to maintaining a transparent and secure environment for all our users.